Gordon Inglis
Reimagining Project Management with AI
20+ Year IT Project Leader | Founder of Keystone PM - Pioneering the AI-Driven Future of Project Management
Professional Summary
Project Manager Pioneer in AI-Driven Project Efficiency
The Vision:
Seasoned Senior IT Project Manager with over 20 years of experience leading high-value, complex transformations across government, retail, and telecoms sectors. I am now pioneering the future of project management by developing AI-powered agents to automate administrative overhead and empower strategic leaders.Core Expertise & Methodologies:
My expertise lies in hybrid Agile-Waterfall methodologies, stakeholder engagement, and driving operational excellence through process optimisation and strategic risk management. I have a proven track record of delivering large-scale IT projects on time and within budget, from enterprise system integrations to decommissioning legacy environments.Introducing Keystone PM:
I am currently channeling this deep domain expertise into an initiative I founded: Keystone PM. This project is focused on building an intelligent AI assistant that integrates seamlessly with the Microsoft 365 ecosystem to automate artefact generation, status reporting, and risk logging. The goal is to act as a force multiplier for project managers, freeing them to focus on complex problem-solving and leadership.Collaboration:
I am actively sharing this build journey publicly and am open to connecting with Project Managers interested in the future of AI-assisted work, developers and AI specialists, and potential collaborators or partners.
My Work Experience
From Managing Projects to Building Solutions
As a seasoned project manager, I've applied this mindset across the numerous projects that I have undertaken across government, retail, and telecoms and many other industry sectors, specializing in the end-to-end delivery of high-value IT transformations. I leverage hybrid Agile-Waterfall methodologies to navigate complexity and ensure every project achieves strategic alignment.My track record is built on enhancing operational excellence—implementing data-driven solutions, integrating enterprise-scale systems, and consistently reducing technical debt and operational overhead. My core skill is bridging the gap between technical teams and business stakeholders to drive consensus and deliver results.I am now channeling this deep domain expertise into an initiative I founded: Keystone PM.
Core Expertise
Applying the Right Skills to Deliver Transformational Outcomes.
My approach combines proven project management disciplines with cutting-edge innovation to ensure projects don't just meet expectations, but exceed them. My core competencies are focused on driving efficiency, managing complexity, and harnessing technology to achieve strategic goals.Methodologies & Frameworks
PRINCE2 (Practitioner) | Agile & Scrum | Hybrid Agile-Waterfall Methodologies | Project Lifecycle Management (Initiation to Closure) | Risk Management | Change Management | Benefits Realisation | Stakeholder EngagementProject & Programme Leadership
Strategic Project Planning | Complex Programme Delivery | Budget & Cost Management (£10M+) | Cross-Functional Team Leadership | Vendor & 3rd Party Management | Governance & Reporting | PMO Setup & Improvement | Business Transformation | Strategic RoadmappingAI & Technical Innovation
AI Integration for Project Management | AI Agent Development | Process Automation & Optimisation | Microsoft Power Platform (Power Apps, Power Automate) | API Integration | Digital Workflow Design | Business Process Analysis | Technical Solution DesignTools & Technologies
Project Management: Jira, Confluence, MS Project, SharePoint, ServiceNow
AI & Development: Microsoft Power Platform (Power Apps, Power Automate, Power BI), AI APIs (e.g., OpenAI, Azure AI), Python (Basics for Scripting & API Interaction)
Productivity & Collaboration: Microsoft 365 Suite, Visio, Trello
A bit about the Keystone PM Initiative
Reinventing Project Management with AI
The keystone of my current work is an AI Project Management Agent designed to automate the routine—status reporting, meeting minute generation, risk log updates—that consumes valuable time. By leveraging the Microsoft Power Platform and AI APIs, this tool enhances decision-making with data-driven forecasts and analysis. I am building it to prove that AI's greatest value in PM isn't just in doing things faster, but in enabling teams to do better work.
Recent Projects that I've worked on
Proven Project Leadership, Powered by Innovation
My career is defined by a consistent ability to deliver complex, high-value technology projects and programmes that meet strategic business objectives. The portfolio below highlights a selection of key engagements across public and private sectors, each demonstrating my core philosophy: combining rigorous project management disciplines with a forward-thinking approach to technology and efficiency.From overseeing multi-million-pound transformations in government to driving agile retail deployments, these case studies showcase a track record of leading teams, managing risk, and executing on time and within budget. Today, this foundational experience directly informs my work in developing AI-powered tools to solve the very challenges encountered in these projects.
Leading the delivery of financial software solutions for Government and Private sector clients, integration of tools to reduce administrative overhead.
Capita
Directed the integration of ServiceNow and Workday HR platforms and oversaw the decommissioning of 80+ legacy systems, enhancing efficiency and reducing technical debt.
ASDA UK
Delivered digital transformation projects for mobile workforces, transitioning from paper-based to digital systems and developing real-time Power BI dashboards.
Kier Highways
Managed project delivery within the leading global telecommunications providers, focusing on IT and network infrastructure.
O2, Vodafone, Three
Delivered key projects for one of the world's largest and most complex urban transport networks.
Transport for London (TfL)
Managed ICT projects within a leading NHS trust, supporting critical healthcare services and infrastructure.
NHS (University College London Hospital
Delivered a wide range of critical IT projects for major clients in telecommunications and government. Hard core project management using industry best practice for waterfall and agile projects.
Logica
Contributed to the nationwide rollout of the critical UK emergency services radio network (BT Airwave) as a Systems Engineer/Project Manager.
Motorola
Delivered and managed critical IT services for the UK's principal public agency for criminal prosecutions, supporting the core of the national justice system.
Crown Prosecution Service
Summary
The above represents a selection of my experience. My career spans over 20 years, delivering projects for a diverse range of organisations across the public sector, retail, telecoms, and critical national infrastructure, with foundational roots in the Royal Air Force.
Thank you
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